COPS Monitoring, headquartered in Williamstown, NJ, recently announced Nashville, Tennessee will be the host city for their fourth alarm monitoring central station. Scheduled for a first-quarter 2011 opening date, the 4,100 square-foot facility will be interconnected with their three other central stations located in New Jersey, Florida, and Arizona to perform active load-sharing of the company’s alarm traffic. COPS intends to have their Tennessee central station UL-Listed, and will operate the facility 24/7.
“I am excited about the Tennessee central station. It’s the next step in our commitment to service reliability and regional presence,” stated Jim McMullen, president and COO of COPS Monitoring. “Not only will our new facility increase our reliability from a technical standpoint, it also broadens our staffing capabilities and helps to maintain quality of service in the event that local conditions prevent dispatchers from staffing our other centers.” McMullen added, “Rather than operating one or two mega-centers, we believe that opening regional central stations allows us to increase our local presence and expand on our commitment to providing ‘hometown central station service.”