How Security Monitoring Watches Your Home When You Can’t
Our homes are incredibly important. It’s where our families spend their time. It’s where we keep all of our stuff. We want to be sure that those things are kept safe. Any unknown entity entering our household is a cause for concern. And the sooner we know about any issue such as an invasion, broken window or door, or any other form of criminal activity, the better.
This also goes for other types of catastrophe that would require the attention of figures of authority like a home fire. Every second counts as the flames and smoke start to spread. And even if we’re home, we might not have the ability to call for help.
This is where security monitoring comes in. These services are crucial to the continued safety of all that reside within our homes.
Every second counts when something goes wrong. Here’s how security monitoring gives you the best chance at minimizing the damage.
How It Works
Your home security system includes a series of potential alerts. This depends on the type of systems you have installed in your home. NCA offers many great options such as glass break detectors that will sound an alarm if someone attempts to break into your home through a window.
Another option is a door/window contact that will sound an alarm if it notices the seal of a broken door or window is broken. This is taken to mean an unauthorized person has entered the premises.
One of the more potentially life-saving alerts is the monitored smoke detector. This sends an alert when smoke is found in your home. Fires can quickly get out of control so quick action is necessary.
These alerts are sent to a call center with trained technicians ready to help you in the time you need it most. They will first make a phone call to the owner of the alarm system to make sure it wasn’t a false alarm. And if the owner doesn’t answer the call or confirms that the emergency is real, they will then make a call to the relevant local authorities.
Visit NCA to learn more about our security monitoring options in Nashville!
Who Answers the Call?
The team working at the monitoring center are trained to handle crisis situations. They are not officers themselves, but they have direct connections with the authorities that can best handle your situation.
These call centers are essential because even though it is rare, false alarms occasionally happen. You don’t want the fire department coming to your home with three fire trucks every time you burn your eggs in the morning.
The professionals working at the monitoring center are there 24 hours a day because you never know when you’re going to need emergency assistance. They field alerts from multiple different sources as our alarms can be connected in a few different ways. All of these alerts need attention at all times of the day and our experts are there for you when you need them.
How Long Does It Take?
The alerts are instantaneous. As soon as your security system alerts are tripped, a notification is sent to the monitoring center with the type of alert, the location, and your contact number. Our professionals will reach out to your contact number once the notification is received. They’ll wait until you answer the phone call to make any additional moves. But once it’s determined that you are unable to answer the phone, the alert is assumed to be real and a call is made to the local authorities based on the type of alert notification that was received.
The response time of the local authorities depends on the current circumstances of the evening, your local precinct, and your location.
Benefits of Security Monitoring
The most immediate benefit will be the peace of mind you receive from knowing that your family and home are safe. But the most important benefit will be the additional layer of security that security monitoring provides for your Nashville home.
Things can go wrong at any time. You’re not always going to be there to make sure it doesn’t get out of hand. And even if you are there, some circumstances are going to require the help of professionals. Security monitoring gives you the extra assistance you need at the times you need it most.
How Do I Get Security Monitoring?
NCA offers security monitoring along with our home security systems for as low as $9.95 per month. That is far below the market average because we want to make these important services available to those that need them.
We can provide you with high-definition cameras, easy-to-use alarm panels, and any additional security options you need to feel safe.